IONESS Energy Storage GmbH (hereinafter “we” or “us”) is committed to safeguarding your personal data and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and protect your personal data when you visit our website https://ioness.com (hereinafter "website").
The entity responsible for the processing of personal data on this website, in accordance with the GDPR, is:
IONESS Energy Storage GmbH
Wandsbeker Chaussee 212-214
22089 Hamburg
Germany
Email: partner@ioness.com
Website: https://ioness.com
We are not legally required to appoint a Data Protection Officer under Art. 37 GDPR, as our data processing activities do not involve large-scale monitoring or processing of sensitive categories of data. However, for any data protection-related concerns, you may reach out to us at partner@ioness.com.
Personal data refers to any information that relates to an identified or identifiable individual, such as names, email addresses, IP addresses, or any other details that can directly or indirectly identify a person. Anonymous data, which cannot be linked to an identifiable person, is not considered personal data.
1) PROVISION AND USE OF THE WEBSITE
a) Scope and Purpose of Data Processing
When you visit and use our website, the following data is automatically collected and temporarily stored in log files:
We process this data for the following purposes:
b) Legal Basis
The data processing necessary for the operation of the website is based on our legitimate interest in ensuring the secure and efficient provision of our website (Art. 6 para. 1 lit. f GDPR). For any processing beyond this purpose, we rely on your consent (Art. 6 para. 1 lit. a GDPR).
c) Storage Duration and Data Deletion
We only store personal data as long as necessary to fulfill the purposes mentioned above. Once the data is no longer required, it will be promptly deleted unless a statutory retention period applies.
2) CONTACT VIA EMAIL
a) Type and Scope of Data Processing
When you contact us via email, the personal data you provide (e.g., name, email address, message content) is processed to respond to your inquiry. Your data is not shared with third parties unless it is necessary to fulfill your request.
b) Legal Basis
Processing is based on our legitimate interest in handling inquiries (Art. 6 para. 1 lit. f GDPR). If the inquiry leads to a contract, we rely on Art. 6 para. 1 lit. b GDPR.
c) Storage Duration
Data from inquiries will be deleted once the matter is fully resolved, unless further retention is required by law.
a) Type and Scope of Data Processing
We use cookies on our website to enhance user experience and optimize website functionality. Cookies are small text files stored on your device. We use the following types of cookies:
b) Legal Basis
The use of technically necessary cookies is based on our legitimate interest in providing a fully functional website (Art. 6 para. 1 lit. f GDPR). For all other cookies, including functional and advertising cookies, we rely on your consent (Art. 6 para. 1 lit. a GDPR), which is obtained through a cookie consent banner.
c) Storage Duration and Data Deletion
Cookies are stored as long as necessary to fulfill their intended purpose. Session cookies are deleted when you close your browser, while persistent cookies remain until their pre-set expiration or manual deletion. Users can withdraw their consent or adjust their cookie preferences at any time via browser settings.
d) Configuring Browser Settings
You can configure your browser to block or delete cookies, though doing so may limit some functionalities of the website. Each browser provides help menus to adjust cookie settings accordingly.
We use tracking and analytics tools to better understand user behavior and optimize our website.
a) Google Analytics
We use Google Analytics, a web analytics service provided by Google Ireland Limited. Google Analytics uses cookies to collect information about how users interact with our website. This data is typically transmitted to and stored on servers in the USA. Google uses this information to evaluate your website use and generate reports on website activity.
The data collected by Google Analytics may include IP addresses, though these are anonymized prior to storage. You can prevent the collection of your data by installing a browser plugin (Google Opt-Out).
b) Legal Basis
The processing of data for analytics purposes is based on our legitimate interest in optimizing website performance (Art. 6 para. 1 lit. f GDPR). However, tracking will only be activated once you have given consent through the cookie banner (Art. 6 para. 1 lit. a GDPR).
a) Type and Scope of Data Processing
We offer social media plugins (LinkedIn, X (formerly Twitter), Instagram) on our website. These plugins remain inactive until you click on them, at which point they establish a direct connection between your browser and the servers of the respective social network. This may allow the network to associate your visit to our website with your account on that social media platform.
b) Legal Basis
The use of social plugins is based on our legitimate interest in interacting with our users (Art. 6 para. 1 lit. f GDPR). For details on data collection by these social networks, refer to their privacy policies:
Within our company, only authorized personnel who require access to personal data for processing purposes have access to it. Personal data may be disclosed to external parties only when legally required or when you provide explicit consent. External recipients may include:
We primarily process your data within the European Economic Area (EEA). If personal data is transferred to a third country (outside the EEA), we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses (SCCs) approved by the European Commission. Transfers to countries without an adequacy decision will only occur if additional safeguards are implemented or with your explicit consent.
We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, loss, or misuse. Our security measures are regularly updated to reflect the latest technological advancements. While we strive to maintain the highest security standards, data transmission over the internet can never be fully secure, particularly when unencrypted.
You have the following rights concerning your personal data:
To exercise any of these rights, please contact us at partner@ioness.com.
This data protection policy is effective as of October 24, 2024 (Version 1). We reserve the right to update or modify this policy at any time in accordance with legal requirements or changes to our data processing practices. Any changes will be posted on this page with the updated version number and date